When searching for the web development company to work on your website's custom project, it's important to find out what kind of support and/or bug fixes guarantee they provide during the project and post-project, once your website has launched.
- Are you able to speak to the developer directly with any issues?
- How long after the project is completed can you still ask for support?
- If your website has a problem two months after launch, can you still get in touch with your web development company and get it fixed for free?
All of these questions are important and you should get the answered prior to hiring them, so you know exactly what you're being offered in the form of support and bug fixes throughout the project and on completion. At ByWeb, we offer 360 days of free support after the project is completed, and you can always get in touch with your project manager via phone, email or instant messaging. We're available 24/7 to answer your questions and understand your feedback.