Office: 1556 Broadway, suite 416, New York, NY 10120, USA.
4 reasons to order a support site in ByWeb
With 10 years of practical IT know – how ByWeb helps your business reduce total costs of IT ownership, drive innovation and growth into all business processes, increase efficiency, agility and mitigate risk.
Extension of the functional
Create registration and other forms, programming and support for existing web interfaces.
Filling the site
Updating news and press releases, posting on a web resource with search engine optimization, promotion with articles.
Monitoring
Continuous monitoring and correction of the website, collecting attendance statistics, viewing logs and identifying errors.
Error correction
We will find all the errors of the site, test and improve the usability and quality of the behavioral factor, the depth of viewing.
Frequently Asked Questions about Support
Yes, as long as it’s reasonable. We rarely have a customer abuse our inclusive support. However if this becomes an issue we will email or call you to let you know. Again, this is very rare as we allow a significant amount of support per each website. But we also feel it is our duty to provide an equal support response to all ByWeb customers. If a customer continues to go above and beyond a reasonable amount of support then we will ask the customer pay us a standard support rate of $20/hr for the overages. We will always tell a customer about this up-front and will never change a customer without letting them know in advance.
Our customers provide us with all of the content for their website. If you desire to have us use some stock photos or images we allow a budget of $15 for a basic plan, $30 for a standard plan, and $50 for a premium plan. Any additional fees for stock photography will be added to the startup costs. Of course, we will let you know of this ahead of time and let you decide on how you would like to proceed!